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Healthcare Professional Education and Training

We provide a full range of training resources including interactive self-paced courses and instructor-led session. The training content is organized by categories to make it easier to find what you need.

Featured Courses

Instructor-Led Learning Events 

Eligibility and Benefits

See how to verify eligibility, get ID card, view coverage details, and more

Prior Authorization and Notification

Learn how to check requirements, submit new authorizations / notifications, check status, and submit updates


Discover how to view claims, access letters and remittance advice documents, submit corrected claims or claim reconsiderations, and more

Document Vault and Paperless Delivery

See how to get letters the day they are generated, access reports, and more

My Practice Profile

Quickly learn how to view, update, and attest to demographic data which UnitedHealthcare members see


Find out how to track reconsiderations, pended claims, appeals and smart edits, get emails about your submissions and flag claims for easy access

Registration and Provider Portal Security

Learn how to access secure self-service tools (submit claims, verify eligibility, check prior authorizations, and more)


Discover how to submit new referrals and check the status of existing referrals

CME Credit Courses & Educational Programs

The OptumHealth™ Education website provides access to on-demand webcasts, information on upcoming conferences and registration for other educational programs.

Need Help?

If you are experiencing technical problems with an application or need immediate assistance, please visit the Technical Support page for contact phone numbers and information.

If you need technical help to access any of our trainings, please email