UnitedHealthcare believes that telehealth can extend every practice’s reach to meet members where they are. We want to help your practice build its telehealth capabilities and support its telehealth journey. This page outlines the basic steps to prepare a practice to deliver telehealth, offers tips and best practices and suggests tools to measure telehealth’s effectiveness for the practice population.

Do you offer telehealth services?

Take a quick telehealth survey to help ensure we have your most recent information to display in our provider directories. This will help patients easily identify the services you offer.


Telehealth is medical care that’s delivered using technology platforms rather than in-person visits. It’s used to help with diagnosis, interventions and ongoing care management. At UnitedHealthcare, telehealth includes but is not limited to: Health care services delivered to individuals by care providers using interactive audio and visual technology.

Reimbursement Policy

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Education and Resources

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COVID-19 Telehealth Updates

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