View Your Claim Submission and Prior Authorization Requests

Know where your claims and prior authorizations stand in one glance with TrackIt on the UnitedHealthcare Provider Portal.

Benefits and Features

  • See your work at a glance and take action
  • Track your pended claims, reconsiderations, appeals and smart edits
  • Also track your prior authorizations
  • Get customized email alerts to be notified of activity and updates
  • Set preferences and use filters to view your own work or monitor work of colleagues, if needed
  • Flag your claims for easy access


Not Registered?

In order to access secure content on to submit claims, verify eligibility, or to check for prior authorization requirements, you’ll need to create a One Healthcare ID (formerly known as Optum ID).

Need Help?

If you need technical help, please email or call our UnitedHealthcare Web Support at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.