May 11, 2021 at 11:00 AM CT

Optum Pay basic and premium modified to better fit your needs

In response to feedback from health care professionals, Optum Pay has modified the benefits available in both the basic and premium portal access levels:  For basic access, beginning May 22, 2021, it will include unlimited users for each account. For premium access, fees will be capped at $2,000 per billing cycle, per TIN.

Find out more

Update and Manage My Account

Has Your Contact Information or Account Information Changed?

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With My Account, You Can:

  • Make changes to your name, address, notification preferences, sign-in information and verification options by logging in to your One Healthcare ID and choosing My Account from the menu at the top left of the screen. 

With UnitedHealthcare Manage My Account, You Can:

  • Add or change personal information such as department, title, business email address, postal address, phone and fax numbers.
  • View your Primary Administrator and their contact information.

The accuracy of care provider demographic and practice data can play an important part in the success of a medical practice. It can help connect you with members searching for a care provider, and it supports claims processing and compliance with regulatory requirements.

Frequently asked questions about how UnitedHealthcare may email you, how we got your email address and how to ensure that our emails are delivered to your inbox.

Also includes information on subscribing and unsubscribing from email communications.

Need Help?

If you need technical help, please email or call UnitedHealthcare Web Support at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.


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