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May 11, 2021 at 11:00 AM CT

Optum Pay basic and premium modified to better fit your needs

In response to feedback from health care professionals, Optum Pay has modified the benefits available in both the basic and premium portal access levels:  For basic access, beginning May 22, 2021, it will include unlimited users for each account. For premium access, fees will be capped at $2,000 per billing cycle, per TIN.

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Care Provider Administrative Guides and Manuals

The following links provide information including, but not limited to, prior authorization, processing claims, protocol, contact information and resources.

Administrative Guide for Commercial, Medicare Advantage and DSNP

Community Plan Care Provider Manuals for Medicaid Plans by State

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If you need an older version of an Administrative Guide or Care Provider Manual, please contact your Provider Advocate. To find the contact information for your Provider Advocate, go to Find a Network Contact, and then select your state.

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