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May 11, 2021 at 11:00 AM CT

Optum Pay basic and premium modified to better fit your needs

In response to feedback from health care professionals, Optum Pay has modified the benefits available in both the basic and premium portal access levels:  For basic access, beginning May 22, 2021, it will include unlimited users for each account. For premium access, fees will be capped at $2,000 per billing cycle, per TIN.

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New education and training resource page available

You now have more flexibility to access trainings on your time, search topics and get the resources you need

New education and training resource page available

You now have more flexibility to access trainings on your time, search topics and get the resources you need

New education and training resource page available

You now have more flexibility to access trainings on your time, search topics and get the resources you need

UnitedHealthcare Provider Portal

The UnitedHealthcare Provider Portal has more than 40 tools that allow you to take action on claims and get the answers you need quickly. It’s available 24/7 – and at no cost to you. All without having to pick up the phone.

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Eligibility and Benefits

Verify member eligibility, determine benefits, view care plans and get a digital copy of the member ID card.

Prior Authorization and Notification

Check prior authorization and notification requirements, submit requests, upload medical notes, check status and update cases.

Claims and Payments

Submit claims, look up fee schedules, check status, view payment information, and submit reconsideration and appeal requests.

Referrals

Check referral requirements, submit requests, review referral history and monitor the number of remaining visits.

COVID-19 resources

Access resources, information and tools to help you provide care to patients and support your practice during the public health emergency. You’ll find details on federal, state and health plan requirements, claim and billing guidelines for COVID-19 testing, treatment and vaccines, and any temporary provisions in effect. The site is updated as new information becomes available.

News

Medical policy - News

Check the monthly updates bulletins for the latest changes for Medicaid, Medicare, commercial and individual Exchange plans.

Medical Policy Update Bulletins: January 2022

Medical policy updates for January 2022 for the following plans: Medicare, Medicaid, Exchanges, and commercial.

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Network News

Find the latest announcements, updates and reminders – prior authorization requirements, policy and protocol changes, reimbursement updates and other important information to guide how your practice works with UnitedHealthcare and our members.

Read the news

Administrative guides

Review processes, protocols, requirements and other important information that apply to UnitedHealthcare benefit plans. Guides are available for Commercial and Medicare Advantage plans, and for state-specific Community Plans (Medicaid).

Learn more

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Find the latest announcements, updates and reminders – prior authorization requirements, policy and protocol changes, reimbursement updates and other important information to guide how your practice works with UnitedHealthcare and our members.

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News

Medical policy - News

Check the monthly updates bulletins for the latest changes for Medicaid, Medicare, commercial and individual Exchange plans.

Medical Policy Update Bulletins: January 2022

Medical policy updates for January 2022 for the following plans: Medicare, Medicaid, Exchanges, and commercial.

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Network News

Find the latest announcements, updates and reminders – prior authorization requirements, policy and protocol changes, reimbursement updates and other important information to guide how your practice works with UnitedHealthcare and our members.

Read the news

Administrative guides

Review processes, protocols, requirements and other important information that apply to UnitedHealthcare benefit plans. Guides are available for Commercial and Medicare Advantage plans, and for state-specific Community Plans (Medicaid).

Learn more

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